Refund Policy

 ·         We carry a 90-day money-back guarantee from the date of purchase on all cartridges.

 ·         We cannot accept returns without an RMA (Return Merchandise Authorization) number. To get an RMA # please call 1- 253-631-7573 (toll free: 1-877-REDFOX-1) or contact us at returns@redfoxink.com.  

 ·         When you call or email us, please indicate the reason for the return and whether you want a refund or an exchange.

 ·         Along with your RMA, you will be issued a FREE pre-paid postage label for sending back your cartridges.

 ·         Return Authorization will be voided after 14 days.

 ·         A 10% Restocking Fee will be charged on all non-defective returns.

 ·         Returned products must be in their original packaging and as-new condition in order to get a credit processed.

 ·         Please allow 7-10 days to process your return.