Refund Policy
· We carry a 90-day money-back guarantee from the date of purchase on all cartridges.
· We cannot accept returns without an RMA (Return Merchandise Authorization) number. To get an RMA # please call 1- 253-631-7573 (toll free: 1-877-REDFOX-1) or contact us at returns@redfoxink.com.
· When you call or email us, please indicate the reason for the return and whether you want a refund or an exchange.
· Along with your RMA, you will be issued a FREE pre-paid postage label for sending back your cartridges.
· Return Authorization will be voided after 14 days.
· A 10% Restocking Fee will be charged on all non-defective returns.
· Returned products must be in their original packaging and as-new condition in order to get a credit processed.
· Please allow 7-10 days to process your return.
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